First please contact lightbulbs.com support at (800) 948-1063 or via email at: order_support@lightbulbs.com for an update on the order status. You may contact them M-F, 800am-5:00pm CST.
- If items have shipped and you no longer want the product, please follow our return policy once it arrives.
- If no items have shipped, we can proceed with canceling your order.
*Please note, we do not accept partial returns or cancellations. If you would like to cancel or return an order, you will have to return or cancel your order in full.