What if I have a problem with an e-gift card after I receive it?

Once you receive an e-gift card, the merchant provides customer support directly to you, just like any gift card. You can find contact information in the email containing your e-gift card. We will work to assist as much as we can. However, once you have received the e-gift card, it is best to start with the merchant's customer support team. Some retailers have special instructions.